Individual Booking Terms and Conditions for Hexagon Hive Ltd.

To secure your booking and avoid disappointment please follow our terms below: 

Booking a course

 Bookings may be made by online booking or by email.  Telephone enquiries should be confirmed in writing by also completing and return a booking form as above. Hexagon Hive Ltd’s acceptance of your booking brings into existence a legally binding contract between us on these terms and conditions. Any term sought to be imposed by you in any purchase order or correspondence will not form part of the contract. 

Payment Terms 

Our standard payment terms require full payment at the time of booking. Payment can be made online by credit/debit card, Direct Debit or BACS. 

Transfers of Dates 

Should circumstances mean that you need to transfer course dates the following charges will apply, dependent on the notice given: • Transfer made more than four weeks prior to the course start date – no charge • Two to four weeks’ notice given – 25% of the course fee 

• Less than two weeks’ notice given – 50% of the course fee.  

All transfers must be within a period of six months. 

Cancellations 

Should circumstances mean that you need to cancel your course and are unable to transfer to another date at the time of cancellation, the following charges will apply: • More than four weeks prior to the course start date – no charge • Two to four weeks prior to the course – 50% of the course fee 

• Less than two weeks prior to the course – full fee.

Cancellation must be made in writing by email or post and received by the due date. 

Warranties

Hexagon Hive Ltd warrants that: Courses supplied will be conducted in a professional manner in accordance with generally recognised practices and standards and it will provide appropriately qualified and experienced instructor(s) to deliver courses using suitable course materials. 

Certification 

Certificates are provided for successful completion of training/assessment as appropriate and are supplied only following full settlement of course fees. 

Unforeseen Circumstances

 On very rare occasions, unforeseen circumstances may require us to cancel a course. In such circumstances you will be given as much notice as possible and either a free transfer to another course date or a full refund of fees paid. 

Sub-contracting 

Hexagon Hive may assign or sub-contract the whole or any part of the contract to any person, firm or company. 

Copyright and Intellectual Property Rights

Copyright and all intellectual property rights for all Course Materials shall remain the property of Hexagon Hive Ltd. 

The Customer agrees not to reproduce, sell, hire, photograph or copy Course Materials (in whole or in part) and not to use such materials except for the purposes of post course reference or as specifically agreed with Hexagon Hive Ltd.

Distance Selling Regulations 2000 We abide by the applicable elements of the Distance Selling Regulations 2000. 

Course fees and Terms & Conditions Hexagon Hive Ltd reserves the right to change course fees, terms and conditions at any time

Hexagon Hive Ltd

Unit A, 82 James Carter Road, Mildenhall Industrial Estate, Suffolk IP28 7DE 

Email: info@hexagonhive.co.uk| Web: www.hexagonhive.co.uk.

Company Registration No: 13679096